Privacy Policy for journeycenter.org

Last updated: July 30, 2024

Website Owner

The Journey Center Association, Inc.
2777 Yulupa Avenue #144
Santa Rosa, CA 95405

Contact email: joanna@journeycenter.org
Contact phone: +1 707-200-8565

Please contact us if you have any questions or concerns about how your data is being collected, used, or stored or about this Privacy Policy.

Links to other website policies: Cookie Policy, Terms & Conditions, Cancellations & Refunds

Privacy Policy – Overview

This website may collect personal data from its users. Personal Data is freely provided by you (the user) through forms, or, in the case of Usage Data, collected automatically (by Google Analytics) when using this website.

Personal Data Submitted Voluntarily: Personally identifying data submitted through forms is voluntarily provided by you after you have explicitly given us consent to process, use and store this data according to this Privacy Policy (by checking the agreement checkbox). This data may include: name, email, contact information, comments, events attended, products purchased, etc. See below for a complete list of data we collect.

Financial data (payments for products, events, etc.) will be collected by our Third Party payment processing services only (PayPal, Stripe) and will not be stored on this website, or by us elsewhere. Please see the Stripe and PayPal privacy policies for information on how they use data.

*Wherever we collect sensitive data, that data is encrypted and transmitted in a secure way. You can verify this by looking for “https” at the beginning of the address of the Web page.

Usage Data/Analytics: We use data to improve the services we offer through this website via usage statistics (Google Analytics tracking). This data will not be used by us to contact you or identify you in any way. For more information about how Google might use this data, please see their website and Privacy Policy/Terms of Use. Usage data collected automatically may include your: IP address, location/country, browser statistics, hardware used, Internet Service Provider, language, data about behavior on our site, including how you came to our site and the pages you visited, time spent, etc. We do not use analytics data collected on this website for any form of automated profiling, decision-making, or marketing.

Cookies: In addition, we use cookies to record website usage data, identify whether you are signed in to our website, test content on our website, and recognize when you return to our website. Please read our Cookie Policy for further information about cookies usage on this website.

Acceptance/Rejection of Usage Data: By using this website you are consenting to us collecting Usage Data. If you would like to prevent us from collecting your usage statistics, you may turn off tracking cookies via the cookies banner displayed when you first visit our site. If you would like to revisit your cookie settings, please visit our Cookies Policy page for instructions and a link to reset.

In addition, please read the following articles about how to turn off tracking. (Please note, if you do not accept cookies, you may not be able to use some portions of our Services.)

Data Sharing: We will not share your personal data with any third party outside of our organization for purposes of marketing or data collection/profiling. Your personal data will only be shared with our 3rd party vendors when necessary to complete the services offered on our site. (Please see the appendix at the end of this page for a list of our current 3rd Party Service Providers and links to their Privacy Policies.) The Journey Center Association takes the protection of your personal data seriously.

Reasons for collecting Data: We will only collect data that is absolutely necessary for allowing us to provide the services we offer through this website and for improvement of those services. These services include: responding to your requests for contact, running online events, delivering marketing and events communications**, to gather analysis or valuable data so that we can improve our services, etc. See below for a complete list of data we collect and the reasons.

**We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other data that you have requested about our services only. We will never contact you with promotions from 3rd party vendors or service providers. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or contacting us as contact@journeycenter.org.

Legal Basis for Processing Data and How to Revoke Consent: Our legal basis for processing your Personal Data on this website is when you have given us permission to do so. Every contact and registration form on this site has a check box that must be checked indicating agreement to allow us to collect, store and use your data according to this Privacy Policy. We also specifically notify you when we will be adding you to our email contact and marketing lists. If you would like to revoke consent to us using your data at any time, you can do so by contacting us via the email or phone number provided at the beginning of this policy.

Privacy Policy – Detailed

The following Privacy Policy applies solely to data collected by this website. It will notify you of the following:

  • The purpose and types of data collected
  • How this data is used and with whom it may be shared
  • Your rights regarding the use of your data
  • The security procedures in place to protect the misuse of your data
  • How we handle updates/changes to our Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the journeycenter.org Website (the “Website”) operated by The Journey Center Association, Inc., a(n) Nonprofit formed in California, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

The Purpose and Types of Data Collected

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information – Name, Postal address, Billing address, Phone number, Email Address

Financial information (Collect only. This information is not stored on our website, but only with the financial institution that processes the payment – Stripe or PayPal) Credit card or debit card number, Card expiration date, Card CVV (security code)

Commercial information – Products or services purchased, obtained or considered, Purchasing or consuming histories or tendencies (for our products only)

Internet or other electronic activity – Information regarding your interaction with our website or application, Information regarding your interactions with our advertisements, information regarding your interaction with our social media pages (YouTube, Facebook, etc.)

Sensitive personal information – IP address, Geolocation information, National origin, Device identifier, Online identifier

Other Information – Anything submitted by you on forms, pages, posts, comments, etc.

Purposes for collecting this information include, but are not limited to: Analytics, Counting ad impressions to unique visitors, Creating new features, Debugging to identify and repair errors, Detecting security incidents, Enforcing our Terms of Service, Marketing and advertising, Participation in surveys, Performing services, Processing or fulfilling orders or transactions, Processing payments, Providing customer service, Short-term transient use, Targeted advertising, Undertaking activities to verify or maintain the quality or safety of our services or devices, Undertaking internal research for technological development and demonstration, Verifying customer information, Verifying position and quality of ad impressions

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We may share your personal information with the following types of third parties: (For a more specific list, see the end of this privacy policy.)

  • Content management systems
  • Customer management systems
  • Data linking platforms
  • Data analytics providers
  • Email marketing vendors
  • Email service providers
  • Financial transactions processors
  • Hosting providers
  • Internet service providers
  • Operating systems and platforms
  • Parties that need to operate the website

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To enforce our Terms of Service;
  • To market to you via email.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Training our employees;
  • Implementing and monitoring intrusion prevention and detection systems;
  • Maintaining up-to-date software and safeguards;
  • Performing regular due diligence of vendors.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need the information to contact you, either because of termination of our service offerings or because of your request.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at contact@journeycenter.org.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to request that we delete all or some of the personal information that we have collected on you.
  3. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  4. The right to request that we amend any of the information that we have collected about you.
  5. The right to withdraw your consent to the processing of your data.
  6. The right to request that we restrict the processing of your data.
  7. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  8. The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
  9. The right to stop receiving unwanted direct marketing.
  10. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
  11. The right to opt out of tracking of your location.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Joanna Quintrell
Journey Center Executive Director
joanna@journeycenter.org
+1 707-200-8565
2777 Yulupa Avenue #144 Santa Rosa, CA 95405
USA

You can opt out of us tracking your location through the cookie consent mechanism on the Website or by adjusting the settings on your browser or device.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

  • Joanna Quintrell
  • Executive Director, Journey Center Association
  • joanna@journeycenter.org
  • +1 707-200-8565
  • 2777 Yulupa Avenue #144 Santa Rosa, CA 95405
  • USA

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Joanna Quintrell
Executive Director, Journey Center Association
+1 707-200-8565
joanna@journeycenter.org

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741.

Location of data processing

All data processing activities undertaken by us take place in the United States of America. However, our 3rd party service providers may process and store data outside of the United States..

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Transferring Data

Most data will be transferred to the United States for processing and storing.. This means that your information may be processed in a country outside of your own and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at contact@journeycenter.org.

Additional Privacy Information – Appendix

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.) from other websites (e.g. Vimeo, YouTube, Google Docs). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Current list of 3rd Party Service Providers

We use the following third-party service providers to process and store your data (you can see the links to their privacy policies, as well):

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